At Subterranean Software ("we", "our", "us"), we value your privacy. This policy explains what personal data we collect, how we use it, the legal basis for collecting it, and your rights under data protection law, including the EU General Data Protection Regulation (GDPR).
For the purposes of this policy, Subterranean Software is the data controller for personal data collected through this website.
For any privacy-related queries, please contact: info@subterranean.ie
Information We Collect
We collect limited information depending on how you interact with our site.
1. Account Information
If you choose to create an account on our website, we collect and store the following personal information:
- Your name
- Your email address
This information is provided directly by you during registration and is used to manage your account and provide access to login-protected areas of the site.
The legal basis for processing this information is that it is necessary for providing account access and managing your use of the website. We may also rely on our legitimate interests in managing user accounts and protecting the website.
2. Automatically Collected Data
Certain limited data may be collected automatically for security, performance, and analytics purposes, such as:
- IP address and general location, such as city/country level
- Browser and device type
- Pages visited and time spent on the site
- Referring website, if you arrived via a link
- Basic technical and security logs
This data may be collected automatically through our website, hosting provider, analytics tools, or other website services.
The legal basis for processing this information is our legitimate interest in operating, securing, monitoring, and improving the website. Where analytics cookies or similar tracking technologies are used, we rely on consent where required.
Cookies
Our website may use cookies and similar technologies.
Some cookies are necessary for the website to work properly. These may include cookies used for login, account access, security, and essential site preferences.
We may also use analytics cookies to understand how visitors use the website. Where required, these cookies are only used where you have given consent through our cookie banner or cookie settings.
You can withdraw or change your cookie consent through the cookie settings on our website.
Third-Party Services and Analytics
Our website may use third-party tools and services to help us operate, manage, secure, and improve the site.
These may include:
- Sanity, for website content management
- Google Analytics, for analytics and website usage reports
- Google Search Console, for search visibility and performance monitoring
These tools may process limited technical data, such as IP address, browser type, device information, usage information, and diagnostic data, depending on how they are configured.
We do not use these tools to intentionally identify individual visitors. However, some data may be aggregated, pseudonymized, or processed by the relevant third-party provider in accordance with their own privacy policies.
Relevant privacy policies may include:
How We Use Information
Any data we collect is used only to:
- Create and manage your user account
- Authenticate you when you log in
- Provide access to login-protected areas of the site
- Monitor website performance and security
- Analyze general visitor trends
- Improve the site's functionality and content
- Respond to enquiries, where applicable
- Comply with legal obligations, where required
We do not sell, rent, or trade personal data.
Data Retention
Account data, such as your name and email address, is retained for as long as your account remains active.
If you wish to have your account and associated data deleted, please contact us using the details below.
Technical, security, and analytics data is retained only for as long as necessary for security, performance, analytics, and website management purposes. Retention periods may also depend on the settings and policies of the third-party services we use.
Who We Share Your Data With
We do not sell, rent, or trade personal data.
However, limited technical data may be processed by trusted third-party service providers who help us operate, host, secure, and analyze our website.
These may include:
- Google, through services such as Google Analytics and Google Search Console
- Sanity, for website content management
Your account data, such as your name and email address, is used for account management and access to protected areas of the website. It is not shared with third parties for marketing purposes.
International Data Transfers
Some of the services we use, such as Google, Sanity, or our hosting provider, may process data outside Ireland or the European Economic Area.
Where this happens, data is processed in line with the safeguards, terms, and legal mechanisms used by those service providers under applicable data protection law.
Your Rights
If you are located in the EU or UK, you have rights under data protection law, including:
- The right to know what data is collected about you
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your account data
- The right to withdraw consent for cookie use, where applicable
- The right to object to or restrict how your data is processed
- The right to request a copy of your personal data, where applicable
To exercise these rights or ask a question, please contact us using the details below.
You also have the right to lodge a complaint with the Irish Data Protection Commission if you have concerns about how your personal data has been handled.
Contact
For any privacy-related queries, please contact: info@subterranean.ie
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be reflected on this page with a new "Last Updated" date.